Duo / ConnectWise Integration
Register for our webinar on 4/21/2021 to learn how to automate Duo 2FA billing and bypass code workflows in ConnectWise, saving precious hours for your technicians.
What does this solve for MSPs?
“In the past, we had to manually reconcile the quantities we were billing to our customers, based on what Cisco Duo was billing us. It was a tedious process that was prone to errors and omissions. Once we found Contuit the integration became seamless. Errors and omissions went away. The process became fully automated. In addition to just reconciling invoice amounts, Contuit brought additional features that allowed our engineers to service our customers more efficiently with quicker turnaround times.”
Chris Rizos, Netlink Systems, NY
How will this improve our efficiency and profitability?
Contuit’s Duo-ConnectWise Solution significantly reduces the time MSP technicians previously spent reconciling billing for Duo 2FA and issuing bypass codes.
Billing Sync: Why spend hours each month in spreadsheets cross-checking Duo user counts and Agreements?? Contuit automatically syncs CW Additions based on each customer’s Duo users, as often as desired. This sync is fully auditable.
Bypass: Per Duo user studies, MSPs average 90 minutes to complete a standard password reset with Duo 2FA. With Contuit the full process takes 11 seconds, can be initiated by any technician with relying on admins, and is tracked in CW tickets. Fast, simple, auditable and secure.
Watch the recording of our April 2021 webinar with the Duo team
Watch the recording of our April 2021 webinar with the Duo team